INDOT launches new customer service center
I was invited recently to an informational meeting in our district hosted by INDOT – the Indiana Department of Transportation. As a member of the Indiana House Roads & Transportation Committee, INDOT is a focal point of much of the legislation with which I am most familiar.
The agency launched a new customer service center for citizens to report roadway concerns or request information about roads, bridges, services or traffic conditions.
You can reach INDOT customer service toll-free at 1-855-INDOT-4U, online at INDOT4U.com, or on the mobile app (search INDOT Mobile).
[The chart below was used by INDOT officials in helping illustrate the mechanics of the customer service process within that agency.]